Org-level recommendations for right-sizing seat assignments. All figures are directional — confirm before acting.
ROI based on OTLP telemetry only (Claude Code + Cowork). Upload billing CSV for complete cross-product picture including Chat, API, and other products.
Monthly Seat Spend
—
assigned seats · only users on Claude Pulse counted
Each premium user ranked against the standard-user cohort. Dormant = inactive 14d+ with no billing. Downgrade = PAYG below standard median. Review = median–P75. Justified = above P75. Investigate = high PAYG but ≤5 sessions/month — may be automation, not human use.
User
Team
Bucket
Percentile
Sessions (30d)
Active Days
Cost (30d)
vs. Standard Median
Products Used
Last Active
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Upgrade Candidates — Standard Users
Standard users ($25/mo) above the 90th percentile of the standard cohort. These are your highest-leverage Claude Code users — the extra $100/month buys capacity and tier access for people who demonstrably need it.
User
Team
Percentile
Sessions (30d)
Active Days
Cost (30d)
Products Used
Last Active
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Chat-Only Users — Active via Non-OTLP Products
These seated users have billing spend but zero Claude Code / Cowork sessions. They use Chat, API, or other products that OTLP does not track — they were previously invisible and misclassified as dormant.
User
Team
Seat
Products Used
Spend (last 4 wks)
Cost signal:Figures derive from OTLP telemetry with ~2–5% drift from actual billed amounts. Treat all dollar values as directional, not exact.
Human confirmation required: Seat type sometimes reflects role or policy (team leads, contractors) rather than raw usage. This page surfaces candidates — a person should confirm each change before acting.